DeepTruckHelp Center

Review progress & documents

Find incomplete checks, open submitted files and move a completed carrier into tracking.

On this page

Find the request#

Use All, In progress or Complete in Verifications. Search by carrier name, USDOT or contact. Sort by latest activity, newest requests or carrier name. The progress column lists the checks still waiting.

Open the carrier details#

  1. Open the carrier

    Select the carrier name or its document icon. The detail panel shows the two contact checks and the three document cards.

  2. Read each file

    Open the uploaded driver license, W-9 and insurance / COI. Compare names and identifiers with the carrier you intend to use; review document contents and dates as part of your own process.

  3. Refresh when needed

    Use the refresh icon in the detail panel or the list to fetch updated checks. Copy carrier link shares the existing checklist with the carrier.

Contact confirmation and uploaded files are visible in the same panel. Screens show example data.

What Complete means#

Create tracking next#

Once all five checks are complete, select Create tracking in the carrier details. The completed carrier is selected for you. Continue with the invitation guide.

Still have a question? Contact support ↗

Guides follow the current DeepTruck interface.

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