Create a load & invite the driver
Send an SMS invitation after carrier verification. Use the driver’s own phone number.
On this page
Before sending an invitation#
The carrier must have all five verification checks complete. Select Create tracking in its details, or open Tracking → New tracking and choose a completed carrier.
Fill in the load#
| Field | What to enter |
|---|---|
| Carrier | Choose the completed carrier verification. |
| Driver name | The person who will drive this load. |
| Driver phone | The driver’s own number, including the country code, for example +1 202 555 0148. |
| Load name / reference | A reference your team and the driver will recognize, such as Load #1042 · Miami. |
| Pickup / delivery | Expand Add route, vehicles & pickup time to add addresses or clear location descriptions. |
| Tracking expires | Choose when location access must end. The expiry must be after planned pickup, more than five minutes from now and within 30 days. |
| Optional details | In that same optional section, add vehicles (one per line) and planned pickup. |
| Pickup documents | Add gate passes or release forms. When attaching files, enter the exact pickup address, place the map pin at the pickup entrance and confirm it. See document setup. |
Send and check the result#
Send invitation
Select Send invitation. The load appears under Awaiting and the driver receives an SMS invitation.
Wait for driver consent
Signing in alone does not start sharing. The driver must select Accept & start tracking and allow location access. Share the driver guide.
If SMS delivery fails
A load can be saved even if its invitation fails. Select that existing load and use Resend invitation. Check the driver number before retrying. Do not create a duplicate load just to resend.